Discover Your Perfect Journey

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, contact us, or sign up for our newsletter. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and protect against fraud.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (415) 555-7892.

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Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

Trusted Travel Guides provides travel planning and consultation services. We assist clients in planning and booking travel arrangements but are not liable for the actions of third-party service providers.

Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment terms vary by service and will be clearly communicated before any transaction. Cancellation policies apply as specified for each booking.

Limitation of Liability

Trusted Travel Guides shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any changes by posting the new Terms of Service on this page.

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DMCA Policy

Last updated: December 2024

Copyright Infringement Notification

Trusted Travel Guides respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Contact information for the complaining party
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authorization to act on behalf of the copyright owner

Designated Agent

Please send DMCA notices to:
Email: [email protected]
Address: 287 Fillmore Street, Suite 204, San Francisco, CA 94117, USA

Counter-Notification

If you believe your content was wrongly removed due to a DMCA notice, you may file a counter-notification with our designated agent.

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GDPR Compliance Information

Last updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

Data Subject Rights

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request restriction of processing your personal data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to processing of your personal data

Legal Basis for Processing

We process your personal data based on legitimate interests, contract performance, legal obligations, and consent where applicable.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

Contact Our Data Protection Officer

For any GDPR-related inquiries, contact us at [email protected] or +1 (415) 555-7892.

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to track visitors across websites for advertising purposes

Managing Cookies

You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies, delete cookies, or notify you when a cookie is being sent.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie policies.

Updates to This Policy

We may update this cookie policy from time to time. Any changes will be posted on this page with an updated revision date.

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Frequently Asked Questions

How far in advance should I book?

We recommend booking 2-3 months in advance for optimal availability and pricing. However, we can often accommodate last-minute requests based on availability.

Do you charge consultation fees?

Initial consultations are complimentary. Our service fees are typically included in the overall travel package pricing and are often offset by the exclusive rates we secure.

What happens if something goes wrong during my trip?

We provide 24/7 emergency support during your travels. Our team is always available to assist with rebooking, alternative arrangements, or any issues that may arise.

Can you work with my specific budget?

Absolutely! We create customized experiences for various budget ranges. During our consultation, we'll discuss your budget and create the best possible experience within those parameters.

Do you handle group bookings?

Yes, we specialize in group travel including family reunions, corporate retreats, and special celebrations. We have extensive experience managing complex group logistics.

What destinations do you cover?

We plan trips worldwide! Our team has personal experience and local connections across six continents, ensuring authentic and well-planned experiences anywhere you want to go.